Privacy policy

This Privacy Policy explains how Saltbush Organics (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://www.saltbushorganics.com.au/ (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this information as Device Information.

We collect Device Information using the following technologies:

• Cookies – data files placed on your device or computer, often including an anonymous unique identifier. You can learn more about cookies, including how to disable them, at www.allaboutcookies.org.

• Log files – these track activity on the Site and collect information such as your IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.

• Web beacons, tags, and pixels – electronic tools used to record how you browse and interact with the Site.

When you make a purchase, or attempt to make a purchase, through the Site, we collect certain information from you including your name, billing address, shipping address, payment details, email address, and phone number. We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through the Site, including processing payments, arranging shipping, and sending invoices and order confirmations.

We also use Order Information to:

• communicate with you

• review orders for potential risk or fraud

• provide you with information or marketing relating to our products or services, where this aligns with the preferences you have shared with us

We use Device Information to help identify potential fraud and security risks, particularly through your IP address, and to improve and optimise the Site. This may include generating analytics about how customers browse and interact with the Site, and measuring the effectiveness of our marketing and advertising.

Sharing Your Personal Information

We share your Personal Information with selected third parties to help us operate our business and provide our services to you, as described above.

For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information in Shopify’s privacy documentation.

• We use Google Analytics to better understand how visitors use our Site. You can read more about how Google uses your Personal Information in Google’s privacy documentation. You can also opt out of Google Analytics through Google’s opt-out tools.

We may also share your Personal Information where required to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.

As noted above, we may use your Personal Information to provide you with targeted advertising or marketing communications we think may be relevant to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative website.

You can opt out of targeted advertising through the following services:

• Facebook – via your Facebook ad settings

• Google – via your Google ad settings

You can also opt out of some advertising services through the Digital Advertising Alliance opt-out portal.

Do Not Track

Please note that we do not change our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will keep your Order Information for our records unless and until you ask us to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory updates.

Contact Us

If you have any questions about this Privacy Policy, would like more information about how we handle your personal information, or would like to make a complaint, please contact us at:

hello@saltbushorganics.com.au